Key job responsibilities
Own and drive executive-level relationships with stakeholders across partner organizations
Lead complex contract negotiations, including commercial terms and service level agreements
Conduct market analysis and forecasting to shape strategic decisions
Maintain complete ownership of the pickup network, including performance optimization and expansion strategy
Drive network development/roll-out, maintain and optimize current operations, conduct performance reviews, and manage contract renewals
Work cross-functionally with internal teams (Tech Ops/Installation, Accounting, Marketing, Business Planning, Legal, Product Management)
Lead business expansion, route-to-market strategies, and new product/service launches
Drive offline Marketing and Advertising campaigns with location partners
Ensure best-in-class customer experience across all Pickup locations
About the team
Amazon Pickup & Return Points (PARP) is an alternative delivery solution offering convenient pickup and return options to Amazon customers. As the Account Manager,



you will be responsible for managing and expanding our network, handling major partners in retail, property management, and transportation sectors.
Basic Qualifications
- Experience in analytical tasks or projects, working with data
- Knowledge of Excel at an advanced level
- Experience in account management, project/program management

Preferred Qualifications
- Experience working effectively on milestone-driven projects

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of o

📌 Account Manager, Pickup (Milano)
🏢 Amazon
📍 Milano