- Deliver exceptional la carte food and beverage service in accordance with resort standards and established service procedures. - Provide warm, attentive, and personalized service to ensure an outstanding guest dining experience. - Present menus confidently, explain dishes, and recommend suitable food, wine, and cocktail pairings. - Anticipate guest needs and preferences, exceeding expectations through proactive service. - Drive revenue through effective upselling and cross-selling of menu items, daily specials, premium wines, and spirits. - Accurately process guest orders and payments using POS systems and hotel management applications. - Coordinate closely with kitchen and bar teams to ensure timely and accurate order delivery. - Handle guest requests, feedback, and concerns professionally, ensuring prompt resolution. - Maintain exceptional presentation standards of dining areas, table settings, menus, and service stations. - Support the smooth operation of the restaurant by carrying out opening, service, and closing duties efficiently. - Uphold the highest standards of professionalism, personal grooming, and hygiene at all times. vetrinabakeca
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