Location: GreeceWork Model: Remote, Greece-basedEmployment Type: Full-timeLanguage Requirement: Italian and EnglishAbout The RoleWe are hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece.In this role, you will support Italian-speaking customers through phone and digital channels, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience.This is a remote position within Greece. Candidates may already be based in Greece or be open to relocating,



with relocation support availableResponsibilitiesAssist customers through phone and digital support channelsRespond to customer inquiries professionally and efficientlyIdentify customer needs and provide accurate informationResolve customer issues with empathy and a customer-focused approachEscalate complex cases when necessaryFollow established procedures and quality guidelinesMaintain a high standard of customer experienceThese responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client.RequirementsNative-level or C1 ItalianB2 English or higherStrong verbal and written communication skillsComfortable using computers and digital applicationsCustomer-focused and solution-oriented mindsetGood communication and problem-solving skillsAble to work remotely from GreeceThe source specifically requires Italian at native/C1 level and English B2.#J-18808-Ljbffr

📌 Italian-Speaking Customer Support Representative (Roma)
🏢 Cbtalents
📍 Roma