Sales QA & Audit Associate (HR99015) Remote: LATAM Compensation: USD 1,800-2,500 per month Schedule: Monday to Friday, 8:00 AM-5:00 PM CST Independent contractor position.

Sagan represents a leading US residential and commercial services provider specializing in plumbing and sewer solutions. This role supports sales quality, process compliance and accurate operating data.

Responsibilities

- Audit sewer sales calls and document a debrief with each sales representative.
- Verify adherence to the sales process, verbal sales authentication, ServiceTitan tagging and lead-source accuracy.
- Check that job documentation, videos and required uploads are complete and attached correctly.
- Prepare initial commission calculations and flag pricing, discount and margin exceptions for management.




- Support consumer financing applications and track outcomes.
- Maintain Excel workbooks and produce daily and weekly sales KPI reporting.

Qualifications

- Strong attention to detail and ability to manage high-volume call reviews.
- Strong Excel skills, including formulas, pivot tables and workbook maintenance.
- Clear written and verbal communication and confidence giving process feedback.
- Discretion with compensation and payroll-related information.

Preferred

- ServiceTitan, sales operations or QA/call auditing, consumer financing, home services or trades, and AI call-scoring tools.

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📌 Sales QA & Audit Associate - Remote (Milano)
🏢 Sagan World
📍 Milano