Sr Field Service Engineer (Padova)

Sr Field Service Engineer (Padova)

02 ott
|
Hiring and Apply
|
Padova

02 ott

Hiring and Apply

Padova

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At the company , one of Danaher’s operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing the organization’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

About the company

At the company , we’ve been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining the company means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the organization’s Business System which makes everything possible.

Field Service Engineer

As a Field Service Engineer, you’ll play a key role in ensuring quick resolution of complex customer challenges and empowering team members with your functional knowledge.

Working across all levels of the business, you will contribute to the growth of overall business beyond service,



requiring collaboration with team members at the point of impact and across the organization. You’ll identify and implement opportunities to improve, operating as a change agent to ensure processes and standard work are being sustained and effective.

This position reports to the Italy Service Manager and is part of the Italy Service Team. You’ll be based in the Triveneto Region (ideally in Padova or Venezia ), however the role will be fully remote.

Responsibilities

- Delight customers through timely response to their needs, coupled with clear communication & Collaborate closely with the Service Team to ensure all customers in the region are provided a professional after-sales service.
- Support Sales Representatives in activities such as installations and demo/exhibitions. Conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts (main focus in Medical Microscopy and Compound/Stereo Microscopy).
- Respond to customer support calls within an assigned territory. Diagnose system failures and determine most cost-effective solution.



Escalate complex issues to greater level of technical support or quality reporting system & Help the organization grow by high quality support of our existing customers and by helping us identify new customers and opportunities during your time in the field.

Requirements

- Bachelor’s Engineer Degree Required or similar
- Fluent in English and Italian
- Excellent Microsoft Office application skills (Word, Excel, PowerPoint)
- Strong communication skills
- Ability to travel within the Triveneto Region and eventually to the rest of Italy (Up to 70% travel). Must possess valid driver’s license with acceptable driving record. Ability to lift, move or carry equipment & tools.

Preferred Experience

- Experience in Confocal systems (maintenance and repairs).
- Handling repairs, calibrations, upgrades and allied tasks. Networking, influencing, and communicating effectively across functions and at all levels.
- Training or coaching experience.

Working Conditions

This role is classified under Italy’s applicable CCNL CBA, defining minimum terms, job classification, and baseline progression frameworks.

Compensation & Benefits

Estimated Annual Salary Range: € 43.000 - € 57.000 (based on experience, skills, and role-related competencies)

Premio / Incentive Pay: Eligible for bonus / incentive pay, targeting 10% of base annual salary (subject to eligibility criteria and performance conditions).

Details regarding these benefits will be provided separately.

Opportunities for Growth

the company offers comprehensive benefits programs that add value to our lives.

Join our winning team today! Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.

For more information, visit the platform .

📌 Sr Field Service Engineer (Padova)
🏢 Hiring and Apply
📍 Padova

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