Role Summary: As District Parts & Service Manager you will be achieving targets A/S of Dealers in the assigned area, reaching HCX (Hyundai customer experience) target and ensuring that Dealers’ facilities/equipment meet HMCI standards.
We want you to: • Plan on a regular basis meeting with Dealers staff and managers
• Identify an action plans needed to achieve the qualitative and quantitative targets in the assigned area
• Monitor and report on KPIs set by HMCI
• Evaluate and review processes of the Authorized Workshops, with a specific focus on Customer satisfaction
• Dealers’ staff skills assessment
• Define marketing activities of local dealers in accordance with HMCI guidelines and analyze of their effectiveness
• Analyse actions and performance of competitors in the assigned area
• Evaluate and contact potential new candidates to develop business in the assigned area
About you:
• Minimum 3 years' experience in related position
• Fluent English
• University Degree (Bachelor/MBA etc.)
• Market understanding
• Prioritizing and Organizing Work
• Managing Time
• Profit Orientation
• Flexibility in zone assignement
• This position involves regular travel across the assigned area.
What we offer: • Dynamic, international environment within the automotive industry.
• Continued learning and professional development
• Car lease mobility program
• Daily ticket restaurants
• Health Insurance
• Wellness program
• A highly competitive salary and benefits package, with a yearly gross salary of up to € 50.000, depending on experience, and a performance-based premio.
• Flexible working hours and hybrid work policy.
📌 District Parts (Milano)
🏢 Hyundai Motor
📍 Milano
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