Role:

Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?

Join our company as an Junior Onsite IT Technician to provide advanced technical support to local end users at our customers.

What about your responsibilities?
• Assist senior technicians through hands-on on-site support activities
• Handle incidents and service requests with guidance or following SOP’s
• Perform PC and mobile device staging (imaging, enrolment, tagging, testing)
• Support laptops, desktops, iPhones, iPads
• Conduct routine meeting room and AV device check
• Install software when remote installation is not feasible
• Perform basic CMDB / asset updates during deployments and replacements
• Support printer-related basic issues
• Escalate complex issues with proper documentation

Location: Milan (Romolo - fully onsite)
Contract: 1-year fixed-term (possibility to convert into permanent)

Please send your CV in English and we will be glad to share some more insight

Requirements:





• 1-2 years of experience in IT support or a similar role
• Foundational troubleshooting and problem-solving abilities
• Basic understanding of endpoint hardware, peripherals and mobile devices
• Basic understanding of Windows, macOS, Office 365, ITSM and other workplace applications and tools
• Awareness of HAM concepts (asset tagging, CMDB updates)
• Familiar with ticketing system
• Fluent Italian and good English language skills
• Communicative and supportive attitude

Benefits:

• International job opportunities
• Onboarding program
• Buddy program
• Staff discounts
• Buoni pasto (Edenred, Sodexo, UP)/ Meal Voucher
• Internal career development program

Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also ma

📌 Junior Onsite IT Technician (Milano)
🏢 Hemmersbach
📍 Milano