Overview
In this role you drive operational delivery for assigned jobs and customers, ensuring service excellence and financial performance. You will manage daily field operations, safety-driven risk analysis, planning, and resource coordination. You'll partner with service leaders to align resources with contracts, monitor execution, and maintain strong customer communication. The role combines hands-on field leadership with a focus on safety, profitability, and continuous improvement within a global industrial technology company. You help shape reliable, safe, and efficient service delivery at scale.
Retribuzione / Benefits
- Agile Working
- Meal Vouchers
- Welfare
- Salary range 40.900–56.200 EUR
- Fair, equitable, and gender-neutral pay practices

Responsabilità
- Lead operational delivery for assigned jobs and customers to ensure service excellence
- Conduct health & safety–driven risk analyses and oversee field operations
- Plan, coordinate, and optimize resource deployment and technical teams
- Maintain proactive customer communication and ensure commitments are met




- Own and drive financial KPIs (revenue, margin, profitability, utilization, absorption)
- Collaborate with service delivery leaders to align resources with contractual obligations
- Monitor field execution to ensure processes are followed and expectations met
- Track competitor activity and market trends relevant to growth strategy
- Apply safety policies per Italian D.Lgs. 81/2008; prepare and validate work permits including LOTO, PPE
- Support risk assessment through on-site inspections with RSPP/HSE Managers

Requisiti fondamentali
- Bachelor's degree or equivalent
- Proven technical expertise in Industrial Refrigeration and/or the HVAC market
- Minimum 5 years' experience managing field resources in a service environment
- Strong safety mindset and knowledge of Italian H&S; regulations (D.Lgs. 81/2008)
- Assertive, action-oriented leader with results-driven and innovative approach
- Fluent in

📌 HVACR Service (Varese)
🏢 Johnson Controls
📍 Varese