Loro Piana in Milano seeks a CRM and clienteling digital product owner to drive the roadmap, evolve tools, and deliver measurable business impact.
You will partner with CRM, IT, Retail Ops and regional teams to translate needs into requirements, oversee AI-powered clienteling features, and ensure adoption.
Requirements: 5–8 years in product ownership or similar CRM roles; retail CRM experience; agile delivery; fluent English; Salesforce knowledge a plus.
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📌 AI-Driven CRM & Clienteling Product Lead (Milano)
🏢 Lvmh
📍 Milano
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