Questa posizione è in Leroy Merlin

Il processo di selezione sarà interamente gestito Leroy Merlin.

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Leroy Merlin, an international brand of the Adeo group, a leader in the home improvement, DIY, and retail sectors, is present with stores in major Italian cities. Each store is led by a Committee of Managers who interpret their role with a strong entrepreneurial spirit: they drive commercial performance, develop and value the team, and transform passion for the product into concrete results, placing the customer at the center of every strategic and operational decision. For our stores, we are looking for a/an:
CUSTOMER RELATIONSHIP MANAGER
Role Objectives
- Coordinate the team to offer a distinctive customer experience, in line with the Leroy Merlin relationship model, enhancing the skills of collaborators and ensuring quality, effectiveness, and attention to customer needs.
- Personalize the service, enhancing customer needs and territorial specificities.
- Ensure compliance with procedures, ensuring a fluid and coherent experience in all phases of the customer journey: purchase,

📌 Manager Relazione Cliente (Campi Bisenzio)
🏢 Leroy Merlin
📍 Campi Bisenzio