Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.
Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
For the season 2027, we are looking for a Porter , to join our team Splendido
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
He/She will Report to the Executive Housekeeper.
Main duties & responsibilities:
- Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;




- Ensure that the external reception area is in order and well maintained;
- Being informed about guest information (arrivals, departures and guests in house);
- Working closely with Housekeeping staff and offering assistance when necessary;
- Deal with emergency requests when asked by a Supervisor;
- Maintain professional relationships with guests and colleagues;

Requirements
- Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally);
- Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them.
- Adaptability: identify when a different approach is needed and offer solutions.
- Try and adopt new ways of doing things;
- Collaboration: be able and willing to work as a team player e Share information and skills and actively seek and provide feedback. Fluent in I

📌 Porter, Stagione 2027 (Portofino)
🏢 Belmond
📍 Portofino