Agile Lab is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 data engineers based in Europe, Agile Lab helps organisations with their data-driven transformation.
Take a look at our handbook to discover our core values and processes.
? The Opportunity
We are looking for a Support Team Lead – SRE II to coordinate a team of 3 - 4 engineers and contribute to the reliability of critical production services.
This hands-on position combines technical operations with team coordination in an environment based on OpenShift,
microservices, distributed systems, Kafka, and MongoDB.
You will manage day-to-day activities with a good level of autonomy, working closely with the Tech Lead, customers, and technical teams on complex issues, service priorities, and key technical decisions.
On-call Availability Is Required.
?Salary and job classification
• Base salary: 38.5K€ – 48.5K€
• CCNL: Commercio
• Ladder: SRE II
? Responsibilities
• Coordinate team activities, priorities, and task ownership, ensuring effective delivery.
• Support troubleshooting, incident resolution, and escalations across microservices and distributed systems.
• Maintain and improve the reliability and performance of applications running on OpenShift.
• Contribute to monitoring, observability, alerting, and post-incident improvement actions.
• Identify opportunities to automate recurring activities and simplify operational processes
📌 Support Team Lead (Italia)
🏢 AGILE LAB
📍 Italia
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