Milan Sales Assistant - Gentle Monster
A fashion eyewear brand based in Seoul, Gentle Monster has expanded its offices across the world including Shanghai, Singapore, New York and LA. In 2018, we opened our first European flagship store in London and currently we are in search of Full-Time Sales Assistants for our Milan flagship store at 10 Corso Como.

Detailed responsibilities
- Greet customers and assist with their shopping needs.
- Maintain a high level of customer service at all times.
- Perform glasses adjustments or repairs for customers.
- Receive and organize deliveries of stock and packages in the stockroom.
- Ensure that the store’s inventory system is accurate and up-to-date.
- Work at the cashier to process transactions and handle cash, credit or debit cards.
- Keep the store, displays and merchandise organized and tidy.
- Follow instructions from the manager to maintain the store’s organization and cleanliness. Keep the store, stockroom, and other areas clean and tidy.
- Be responsible and punctual in all aspects of the job.
- Maintain accurate records,



prepare reports on team performance, and communicate issues or achievements to upper management.
- Handle escalated customer issues, provide assistance when needed, and ensure high customer satisfaction levels.

Requirements and skills
- A minimum of 1 year of retail experience is required.
- Strong work ethic and a positive attitude.
- Excellent communication and interpersonal skills.
- Organized and detail-oriented.
- High interest in art, fashion and/or other creative work
- Ability to learn and adapt quickly to changing situations.
- Ability to follow instructions and work independently as needed.
- Understanding or interest in Korean practices, including working practices, fashion trends, language, and more, is preferred but not required.

Language skills
- English

*Weekend, bank holiday, and late shift availability is essential for this role. Flexibility is required.

About Us
Founded in 2011, II

📌 Sales Assistant (Italia)
🏢 GENTLE MONSTER
📍 Italia