General Description

The Critical Risk Management Specialist plays a pivotal role in supporting the growth and delivery of our SaaS-based fatality prevention and risk management solutions. This role blends deep product knowledge with practical, real-world experience to support the sales team and engage prospective clients across high-risk industries.

Acting as both a subject matter expert and trusted advisor, the Critical Risk Management Specialist demonstrates the practical value of our solutions, particularly Critical Risk Management (CRM), through virtual and in-field interactions in Italy and internationally. They gather customer insights, stay abreast of industry trends and regulatory requirements, and collaborate with cross-functional teams to ensure our offerings remain relevant and impactful. The Critical Risk Management Specialist directly supports sales targets, contributes to revenue growth, and plays a key role in positioning Forwood’s solutions as industry-leading tools for serious injury and fatality prevention.

Main Responsibilities

• Product Expertise:



Develop and maintain a comprehensive understanding of our SaaS solutions for fatality prevention and risk management, including features, benefits, and competitive differentiators.

• Sales Enablement: Provide “real life” experiences to enhance the sales process. In particular, demonstrate the benefits of CRM (and our other solutions) in a practical manner. This will involve virtual and in-field interactions with prospective customers and partners in Italy and overseas.

• Customer Insights: Gather feedback from customers and prospects to understand their needs, challenges, and preferences, and share insights with the sales and product teams.

• Industry Knowledge: Stay updated on industry trends, regulations, and best practices related to fatality and serious injury prevention and risk management, and provide relevant insights to the sales team.

• Collaboration: Work closely with cross-functional

📌 Industry & Critical Risk Management Specialist (Italia)
🏢 Forwood Safety
📍 Italia