Are you a hands-on, sales-driven hospitality professional looking to grow within a dynamic and people-focused environment? As the Deputy Resident Manager at our newest property in Milan. You will work closely alongside the Resident Manager to support the smooth day-to-day running of the property while taking the lead on sales activity, occupancy growth, and local partnerships. You'll be the commercial engine of the property, turning prospects into residents and residents into long-term community members.
What You'll Do:
• Sales & Occupancy: Take ownership of the property's sales pipeline — from lead generation and property viewings through to lease conversion — working closely with the Corporate Services team to hit occupancy targets and minimize void periods.
• Local Partnership Development: Identify, build, and maintain relationships with local businesses, relocation agencies, universities, and corporate clients to grow Tribera's presence and referral network in the local market.
• Customer Acquisition Support:
Support the implementation of local marketing initiatives and events that attract prospective residents and strengthen the Tribera brand in the area.
• Resident Onboarding & Retention: Ensure a seamless move-in experience for new residents and support community-building initiatives that drive satisfaction, renewals, and positive word of mouth.
• Operational Support: Step in for the Resident Manager when needed, supporting facility management, team coordination, and day-to-day operational delivery to maintain property standards.
• Reporting: Track and report on sales performance, occupancy metrics, and lead conversion data, contributing to broader operational and financial reporting.
What We’re Looking For:
• Experience: At least 1 year of experience in the hospitality industry, ideally in a customer-facing or sales-oriented role. A background in co-living, student housing, serviced apartments, or hotel front of
📌 Deputy Resident Manager (Milano)
🏢 Tribera Group
📍 Milano
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