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This is a fully remote position , open to candidates based in Italy.
Pay: $30–$55/hr
Role Title: Ambulance Dispatcher - Emergency Communications Specialist
Role Type: Contractor
Location: Remote
the company is selecting Ambulance Dispatcher - Emergency Communications Specialists to contribute expertise to a customer's project focused on emergency response communications. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. As a dispatcher/coordinator, you will utilize protocol-driven decision making to receive, assess, and route emergency requests in real-time, ensuring effective and timely resource allocation.
This opportunity values clear and empathetic communication—both written and verbal—as you engage across diverse channels (radio, phone, chat) and handle urgent situations under pressure.
Scope of Work
- Receive and triage emergency requests via radio, phone, and chat, applying standardized protocols and checklists for accuracy and efficiency.
- Prioritize concurrent requests, determining the urgency and nature of each situation to allocate resources appropriately in real time.
- Document all inbound communications and dispatch decisions with clarity, ensuring thorough and accurate records.
- Route information and dispatch instructions to relevant responders, consistently following established operational procedures.
- Engage in multi-channel communication, managing multiple inbound and outbound streams simultaneously without compromising attention to detail.
- Contribute domain expertise to help define data quality standards and protocol effectiveness for AI
📌 Ambulance Dispatcher (Roma)
🏢 RemoteJobsOne
📍 Roma
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