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This is a fully remote position , open to candidates based in Italy.
Pay: $40–$80/hr
Role Title: Sales / Revenue / CS Operations Expert
Role Type: Contractor
Location: Remote
the company is selecting Sales / Revenue / CS Operations Experts to participate in a customer project focused on elevating operational efficiency and data integrity within SaaS revenue and customer management environments. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is ideal for professionals with hands-on experience in configuring and maintaining CRM platforms and adjacent revenue tools. You'll play an integral part in designing scalable workflows, ensuring data accuracy,
and resolving operational complexities encountered by high-growth teams.
Scope of Work
- Configure and optimize CRM systems (such as Salesforce, HubSpot, or similar) to align with evolving sales, revenue, and customer success processes.
- Integrate and manage revenue-related platforms beyond the CRM, including quoting, billing, ticketing, and project tracking tools.
- Establish and document operational workflows that adapt to changing business requirements and promote system adoption among sales and CS stakeholders.
- Monitor and maintain data accuracy across interconnected systems, proactively identifying and resolving discrepancies.
- Assess and resolve conflicts between operational policies, exercising sound judgment to support practical and sustainable processes.
- Produce clear, actionable documentation and reports to ensure transparency and usability for diverse team members.
- Provide feedbac
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