Timeline: Urgent filling preferred
Location: Fully on-site in Lisbon
Shift Pattern: Continuous 24/7 rotation (40 hours per week, 8-hour daily shifts)
Role Summary
Are you eager to launch your professional journey in Portugal? We are actively hiring service-oriented individuals who are fluent in Italian to join our international workforce located in Lisbon. As the principal contact for Italian-speaking clients, you will resolve customer inquiries across phone, live chat, and email channels. This role represents a fantastic opportunity for proactive problem solvers who thrive within a fast-paced work environment.
Core Responsibilities
- Customer Interaction: Address incoming inquiries in fluent Italian via telephone, email, and live messaging with a polite, professional, and helpful tone.
- Issue Diagnostics: Identify customer issues, pinpoint the root causes of difficulties, and provide prompt, customized solutions.
- Documentation: Record all case details,

📌 Experience Abroad: Italian Speaking Customer Support Representative in Lisbon (Italia)
🏢 Ignite
📍 Italia