Ready to take your career remote with a global technology leader?

We are hiring Italian-Speaking Customer Service Agents to join an innovative team supporting a premium global tech brand. Work flexibly from anywhere in Greece while collaborating with a vibrant team hub based in Athens!

Why You'll Love This Role

Competitive Salary: €1,045.72 gross/month base salary, increasing to €1,100.00 at 12 months and €1,150.00 at 3 years.

Monthly Performance Premio: Earn up to €150.00 extra per month by hitting targets.

100% Remote Work: Enjoy work-from-home flexibility anywhere in Greece.

Relocation Support: Moving to Greece? Full relocation assistance is provided!

Paid Training & Nesting: 11 days of comprehensive training plus 2 weeks of hands‑on nesting with experienced mentors.

Career Growth: 8-month initial contract with strong opportunities for extension and career advancement.

What You'll Do

Handle inbound inquiries via phone for sales, product support,



tracking, and warranty claims.

Assist Italian-speaking customers with tech troubleshooting using modern tools like TechSee video diagnostics.

Log interactions in English using industry-standard CRM tools like Salesforce.

Deliver an outstanding, high-touch customer experience every day.

What We're Looking For

Languages: Native-level or C1+ fluency in Italian , plus solid working English (for internal system logging).

Experience: Previous background in customer service or a call center environment.

Tech Savvy: Strong PC skills, comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools.

Flexibility: Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday (with occasional weekend shifts).

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📌 Italian-Speaking Customer Service Agent – Remote (Firenze)
🏢 Altro
📍 Firenze