pp– The role is responsible for providing first-line support to customers and agents, managing the order entry and fulfillment process accurately and efficiently, and independently handling small to medium-sized customers within the assigned area, with the aim of ensuring the highest level of customer satisfaction. /p h3Responsibilities /h3 ul liSupport Sales Area Managers and Sales Accounts in all pre-sales activities, including database maintenance and sample request management; /li liIndependently manage all operational after-sales activities, starting from order entry through to order fulfillment; /li liConstantly monitor the order portfolio and shipping dates to ensure deadlines are met; regularly review expiring orders to avoid unnecessarily tying up available stock for extended periods; monitor orders pending approval to ensure they are released by the Purchasing Department within the agreed timelines; /li liProvide prompt and accurate support to customers and agents, collaborating with other departments to resolve issues and consistently promote customer satisfaction; /li liMonitor return orders, managing data entry in the system, following the instructions provided by the relevant Manager,



and keeping all departments involved informed; /li liCarry out operational procedures for following up on overdue customer payments in accordance with current company procedures; /li liIndependently manage the collection of sales documentation required for regulatory purposes to provide proof of export, following the instructions of the relevant Manager. /li /ul h3Requirements and skills /h3 ul li3–5 years of experience in commercial or sales support roles within structured companies; /li liDegree in Economics, Languages or a related field; /li liFluent English; knowledge of a second language will be considered a plus; /li liGood working knowledge of a company ERP system; /li liPrevious experience in the packaging and/or cosmetics industry is preferred. /li /ul pbSoft Skills: /b /p ul liStrong organizational, time-management and prioritization skills; /li liStrong results orientation; /li liSales-oriented mindset; /li liAbility to work effectively as part of a team; /li liAbility to communicate effectively at different organizational levels. /li /ul pA fixed-term or permanent employment contract is offered, with an indicative gross annual salary (RAL) between €25,000 and €30,000. /p /p #J-*****-Ljbffr

📌 Sales Support - Italy (Milano)
🏢 BARALAN
📍 Milano