ph3Your role /h3 pJoin Us – Field Service Engineer (Vacuum Technique Service) /p pAre you passionate about delivering exceptional customer service and solving technical challenges. At Edwards, part of the Atlas Copco Group, we're looking for a dedicated Field Service Engineer to join our Europe General Vacuum Customer Center, to help drive the growth of our Vacuum Technique Service program by ensuring our customers receive outstanding support every time. You will be based close to the Piemonte region (Piemonte (Torino - Novara - Asti), and willing to travel to customer sites across the region. /p pIn this role, you'll be at the forefront of customer satisfaction—providing timely, hands-on service that keeps equipment running smoothly and efficiently. Whether it's troubleshooting, repairs, installations, or technical demonstrations, your expertise will help minimize downtime, reduce costs, and showcase the full potential of our products. /p h3Key Responsibilities /h3 ul liDeliver high-quality field service, including maintenance, troubleshooting, and commissioning, while representing our vacuum brands. /li liFollow SOPs to perform preventive maintenance effectively. /li liBuild strong customer relationships and identify on-site business opportunities. /li liProactively generate leads for the Sales team. /li liShare insights and best practices with colleagues to strengthen team knowledge. /li liCommunicate service activities clearly via reports, emails, and calls. /li liCollaborate with internal teams to resolve issues and provide tailored customer solutions. /li liMaintain a clean, organized workspace and complete accurate documentation. /li liAdhere to all safety protocols, including site-specific guidelines and PPE usage. /li liOccasionally support workshop repairs in line with Edwards standards. /li /ul h3Qualifications Experience /h3 ul liVocational training in mechanical or maintenance engineering (required); electrical engineering (preferred)



/li liMinimum 5 years' experience in industrial equipment maintenance, ideally with vacuum pumps /li /ul h3Technical Knowledge /h3 ul liStrong mechanical and electrical expertise /li liKeen interest in staying current with technical advancements /li liBackground in industrial service roles /li /ul h3Key Skills /h3 ul liCustomer-focused with strong communication skills /li liProfessional, efficient, and accurate work ethic /li liIntegrity and teamwork mindset /li liWillingness to learn and share knowledge /li liConfident and approachable presence /li /ul h3Additional Requirements /h3 ul liFluent in English (spoken and written) /li liComfortable interacting with customers /li liWilling to travel across Italy and occasionally within Europe /li /ul h3In return, we offer /h3 pPassionate people create exceptional things! At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. /p pWe believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. /p pWe offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas. /p pInternational career opportunities within the Atlas Copco Group. /p pAttractive Compensation And Benefits Package. /p pYou can grow with us: we always look for internal candidates before checking the market and have training and development programs. /p pWe have a friendly, family-like atmosphere.



/p pYou can be creative and promote your own ideas. /p pEvery day brings new challenges and new things to learn. /p pOur caring culture and leading-edge technology enable us to innovate for a sustainable future. /p pWe care about each other and the world around us. /p pSafety and well-being always come first. /p pAtlas Copco Italy (Edwards S.r.l) is committed to and promotes equal opportunities. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law. /p pJob classification and collective labor agreement (CCNL): Metalmeccanico, Level C2. Starting salary within the relevant salary range from EUR 27,300 gross per year. The actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate. /p h3Job location /h3 pTorino, Novara, Asti /p h3About General Vacuum / Edwards (part of the Atlas Copco Group) /h3 pEdwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of RD applications. /p pEdwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America. /p /p #J-*****-Ljbffr

📌 Field Service Engineer Italy - I (Milano)
🏢 Edwards Vacuum
📍 Milano