ppThe Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. /p pBilingual candidates encouraged to apply. /p h3Essential Job Functions /h3 pFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. /p pPromptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. /p pAssist managers and/or installer service specialists in serving the professional customers as needed and directed. /p pComplete assigned company training relevant to position. /p pProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. /p pResponsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. /p pProcess exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. /p pAddress and resolve customer complaints in a friendly manner. /p pAssist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. /p pPerform various daily operational tasks, i.e., prepare new, core,



and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. /p pOperate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. /p pPerform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) /p pOccasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. /p pAll other duties as assigned. /p h3Skills/Education/Knowledge/Experience/Abilities /h3 pRequired: /p pAbility to quickly match alphanumeric sequences /p pAbility to provide outstanding, friendly and professional customer service /p pMust be able to multitask, handling customers on the phone and in the store at the same time /p h3Desired /h3 pFamiliar with automotive parts, cataloging, weatherly index system, and automotive sales or service /p pASE certification /p pFluency in multiple languages (Spanish is highly desired)



/p pO'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. /p h3Total Compensation Package /h3 ul liCompetitive Wages Paid Time Off /li liStock Purchase Plan 401k with Employer Contributions Starting Day One /li liMedical, Dental, Vision Insurance with Optional Flexible Spending Account (FSA) /li liTeam Member Health/Wellbeing Programs /li liTuition Educational Assistance Programs /li liOpportunities for Career Growth /li /ul pO'Reilly Auto Parts is an equal opportunity employer. /p pThe Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. /p pQualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details. /p /p #J-*****-Ljbffr

📌 Parts Specialist (Italia)
🏢 O'Reilly Auto Parts
📍 Italia