Field Support Agent (Verona)

Field Support Agent (Verona)

01 ott
|
Air Dolomiti
|
Verona

01 ott

Air Dolomiti

Verona

ppAir Dolomiti is one of the Italian airline of the Lufthansa Group. Since ****, we have been connecting Italy with Europe through the major Group hubs, offering multiple daily flights with a modern Embraer fleet. /p pWe are committed to delivering a reliable and high-quality travel experience, placing our customers at the heart of everything we do. /p pAt Air Dolomiti, our people play a key role in shaping the travel experience we deliver every day. We foster a collaborative workplace where professionalism, teamwork, and continuous development are encouraged and supported. /p pAs part of the Lufthansa Group, we work closely with a wide range of teams and professionals across the aviation industry. This provides valuable opportunities to broaden perspectives, share expertise, and contribute to projects within one of Europe's leading aviation groups. /p pIf you share our passion for aviation,



we would love to get to know you and welcome you on board! /p pWe are currently looking for oneb Field Support Agent /bfor a fixed term contract at our premises in Verona. /p pbMain Functions /b: /p ul liRemotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions. /li liSupport to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual). /li liMonitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights. /li /ul pbRequirements: /b /p ul liHigh school diploma or higher /li liFluent English (both written and spoken) /li liAnalytic approach and problem solving /li liGood IT knowledge (MS Office) /li liBe motivated, open-minded, target oriented /li liAvailability to work shifts /li liWillingness to travel frequently for short periods /li liAirport customer service and/or ramp dispatcher experience would be considered a plus /li /ul /p #J-*****-Ljbffr

📌 Field Support Agent (Verona)
🏢 Air Dolomiti
📍 Verona

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