## **JOB DESCRIPTION:****Primary Function****Abbott Ambassador**The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.
**Key Responsibilities*** Full revenue accountability, including forecasting and achievement of target performance.
* Act as a trusted partner and advisor, serving as Abbott's primary point of contact for customers.
* Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes.
* Identify opportunities for new product and menu expansion and support sales activities.
* Prepare and conduct regular business reviews with customers.
* Manage routine renewals of core business accounts and negotiate long-term contracts.
* Support the implementation of new tests.
* Provide ongoing customer training and coaching as required.
* Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.
* Success in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.
**Education and Required Skills*** Bachelor's degree or equivalent experience required.
A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.
* 1 to 3 years of experience in the diagnostics industry,



with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.
* Proven success in a similar role, supported by management references and customer testimonials.
* Demonstrated ability to engage effectively with customers, including senior management and key stakeholders.
* Strong product and industry knowledge.
* Solid understanding of customer decision-making processes and stakeholder dynamics.
* Strong solution-selling and relationship-building skills.
* Excellent communication skills.
* Ability to identify issues and lead problem-solving efforts.
* Long-term strategic account management mindset.
* Fluency in the local language and English is required; additional languages are considered an advantage.
**Employment Classification:** Employee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).
**Gross Annual Salary (RAL): min** €46,000 max €60,000.**Target Premio:** 20%.
**The base pay for this position is**N/AIn specific locations, the pay range may vary from the range posted.
## **JOB FAMILY:**Sales Force## **DIVISION:**CRLB Core Lab## **LOCATION:**Italy Rome : Via Giorgio Ribotta 9## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**Yes, 75 % of the Time## **MEDICAL SURVEILLANCE:**Not Applicable## **SIGNIFICANT WORK ACTIVITIES:**Not Applicablebr#J-*****-Ljbffr

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