NTT DATA Europe & Latam in Emilia-Romagna is seeking an experienced Shift Lead to oversee SAP Basis and SAP HANA operations in a 24x7 support environment.
You will coordinate daily activities across SAP Basis and HANA teams, manage incidents, drive improvements, and mentor junior colleagues while maintaining service levels and customer satisfaction.
This role requires leadership, strong communication, ITIL knowledge, and the ability to stay composed during critical incidents.
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📌 Sap Basis & Hana Operations Shift Lead (Emilia-Romagna)
🏢 Ntt Data Europe & Latam
📍 Emilia-Romagna
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