Overview

After the submission of your application, you will receive an email inviting you to visit our office to complete required assessments through our AI-powered platform (Harver). Completion of the assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Walk-in Dates & Times:
Monday, 9/28 | Tuesday, 9/29 | Wednesday, 9/30 | Friday, 10/210:00 AM – 2:00 PM

Work Location: ONSITE - 1040 Stevens Creek Rd, Augusta, GA 30907
Compensation: $16.00/hour
Paid Training Start Date: Monday, November 2, 2026
Training Hours: Monday thru Friday: 9am - 6:00pm EST
Hours of Operation (following training): Monday thru Friday: 7am - 7pm EST
*Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future Come join our thriving team as a Customer Service Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?




• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

Responsibilities

In This Role, You Will:
Answer inbound calls regarding
• Billing inquires
• Disconnect/Reconnect
• Payment Arrangements
• Budget Billings
• Make payments
• Process trouble and outage orders
• Move In/Out Service
• Assist with My Account (Online Accts)
•

Qualifications

Ideal Candidate Qualifications:
• Must have great attendance
• Computer Navigation skills• Must be able to type minimally 35-40 WPM

• Great Communication skills
• Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
• Flexible as shifts vary from 7am-7pm EST (sh

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