Milan Sales Assistant - Gentle Monster

A fashion eyewear brand based in Seoul, Gentle Monster has expanded its offices across the world including Shanghai, Singapore, New York and LA. In 2018, we opened our first European flagship store in London and currently we are in search of Full-Time Sales Assistants for our Milan flagship store at 10 Corso Como.

Detailed responsibilities

- Greet customers and assist with their shopping needs.
- Maintain a high level of customer service at all times.
- Perform glasses adjustments or repairs for customers.
- Receive and organize deliveries of stock and packages in the stockroom.
- Ensure that the store’s inventory system is accurate and up-to-date.
- Work at the cashier to process transactions and handle cash, credit or debit cards.
- Keep the store, displays and merchandise organized and tidy.
- Follow instructions from the manager to maintain the store’s organization and cleanliness. Keep the store, stockroom, and other areas clean and tidy.
- Be responsible and punctual in all aspects of the job.
- Maintain accurate records, prepare reports on team performance, and communicate issues or achievements to upper management.
- Handle escalated customer issues, provide assistance when needed, and ensure high customer satisfaction levels.

Requirements and skills

- A minimum of 1 year of retail experience is required.
- Strong work ethic and a positive attitude.
- Excellent communication and interpersonal skills.
- Organized and detail-oriented.
- High interest in art, fashion and/or other creative work
- Ability to learn and adapt quickly to changing situations.
- Ability to follow instructions and work independently as needed.
- Understanding or interest in Korean practices, including working practices,



fashion trends, language, and more, is preferred but not required.

Language skills

- English

*Weekend, bank holiday, and late shift availability is essential for this role. Flexibility is required.

About Us

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS and the dessert brand NUDAKE. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.

With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty.

TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B; brand that redefines dessert culture with its ‘Make New Fantasy’ ethos.

It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B; experience.

📌 Sales Assistant (Milano)
🏢 GENTLE MONSTER
📍 Milano