At W Rome, we don't just clean rooms, we create unforgettable first impressions. As a Housekeeping Supervisor, you are the driving force behind the flawless presentation of our guestrooms and public spaces, ensuring every detail reflects the energy, style, and luxury of the W brand.
WHAT YOU'LL DO
- Lead daily room inspections and ensure all guestrooms, suites and public areas meet W Rome's luxury standards.
- Coordinate room assignments and cleaning priorities to maximize efficiency and guest satisfaction.
- Partner closely with Front Office, Engineering and Laundry to ensure seamless operations throughout the hotel.
- Monitor room status, resolve discrepancies and communicate updates to relevant departments.
- Support the Housekeeping leadership team in the daily management of the department.
- Ensure all service, cleanliness, safety and brand standards are consistently achieved.
- Handle guest requests and concerns with professionalism, urgency and genuine care.
LEADERSHIP RESPONSIBILITIES
- Inspire,
support and develop a team of Room Attendants and Housekeeping Team Members.
- Assist with recruitment, onboarding, training and performance coaching.
- Promote a positive, inclusive and engaging workplace culture.
- Lead by example through visibility, accountability and hands-on operational support.
- Foster teamwork and collaboration across all hotel departments.
WHAT WE'RE LOOKING FOR
You are energetic, organized and passionate about hospitality. You thrive in a fast-paced environment and have an exceptional eye for detail.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous Housekeeping experience within a luxury hotel environment.
- At least 1 year of supervisory experience.
- Strong communication and leadership skills.
- Ability to prioritize multiple tasks and work under pressure.
- Good knowledge of hotel operations and guest service standards.
- English proficiency; Italian is an advantage.
WHY W ROME?
At W Rome, attitud
📌 Housekeeping Supervisor (Roma)
🏢 Marriott Hotels Resorts
📍 Roma
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