pJil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand‑made, natural and high‑performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021. /ppJil Sander is looking for the perfect profile as Client Advisor for our Boutique in Milan . /ph3KEY RESPONSIBILITIES: /h3ulliDeliver an exceptional luxury experience, welcoming every client with professionalism, warmth and genuine care. /liliRepresent and communicate the values, heritage and aesthetic vision of Jil Sander through every client interaction. /liliBuild long‑term relationships based on trust, loyalty and personalized service, creating memorable experiences that encourage repeat business. /liliDevelop an in‑depth understanding of each client's lifestyle, preferences and wardrobe needs to provide tailored styling advice. /liliDemonstrate outstanding selling abilities by confidently guiding clients through the entire sales journey, identifying opportunities for cross‑selling and up‑selling while always maintaining a client‑first approach.
/liliConsistently achieve and exceed individual and boutique sales targets through proactive client development and business generation. /liliMaintain an active client portfolio using CRM tools, ensuring regular outreach, appointment setting, follow‑up communications and after‑sales service. /liliActively generate new business opportunities by acquiring new clients and strengthening relationships with existing ones. /liliMaintain accurate customer information including purchase history, product preferences, wish lists, special requests and follow‑up activities. /liliDemonstrate exceptional product knowledge across all categories while continuously monitoring luxury market trends and competitors. /liliCollaborate with the boutique team to achieve common objectives and contribute to a positive, high‑performing environment. /liliEnsure impeccable visual standards and product presentation, reflecting the excellence expected from Jil Sander. /li /ulh3IDEAL CANDIDATE: /h3ulliA passionate luxury retail professional. /liliA natural relationship builder with outstanding interpersonal skills. /liliA top performer with a proven ability to consistently exceed sales targets. /liliEntrepreneurial, proactive and commercially driven. /liliAble to transform every client interaction into a long‑term business opportunity. /liliCurious, elegant and genuinely passionate about fashion, design and craftsmanship. /liliClient‑centric,
resilient and results‑oriented. /liliA collaborative team player who contributes positively to the boutique culture. /liliFlexible, adaptable and comfortable working in a dynamic luxury retail environment. /li /ulh3REQUIREMENTS: /h3ulliMinimum 3–5 years' experience in luxury fashion retail. /liliProven track record of achieving and exceeding sales and client development objectives. /liliExcellent clienteling and CRM management skills. /liliStrong understanding of luxury customer expectations and high‑end service standards. /liliStrong digital and omnichannel mindset. /liliExcellent organizational skills and attention to detail. /liliBOH operational knowledge is considered an advantage. /liliAvailability to work weekends and public holidays. /li /ulpThey are trusted advisors, brand ambassadors and business developers who create meaningful client relationships while consistently delivering commercial excellence. /ppThey embrace JIL SANDER values, inspire confidence through their expertise, and contribute every day to strengthening the long‑term success of both the boutique and the brand. /ph3Employment Terms: /h3ulliSalary range (gross annual salary): starting from €30,000 /liliNational Collective Bargaining Agreement (CCNL): Textile Industry /lili€8.00 meal vouchers /liliCompany welfare benefits /li /ulpThis position is also open to candidates belonging to protected categories pursuant to Italian Law No. 68/1999. /ppIf you would like to join an international environment in the luxury industry and actively contribute to company performance, we look forward to receiving your application. /pp#JS /p #J-18808-Ljbffr
📌 Client Advisor (Turbigo)
🏢 Otb
📍 Turbigo