Customer Service - Vendor Sourcing - $20 An Hour (Mantova)

Customer Service - Vendor Sourcing - $20 An Hour (Mantova)

03 ott
|
NEST
|
Mantova

03 ott

NEST

Mantova

Location: Sewell, NJ8AM-5PM - Monday to FridayStarting at $20/hour + Premio PotentialFast-paced role. Big impact. Strong benefits.If you enjoy building relationships, solving problems, and being the bridge between clients, service providers, and internal teams—this could be your next move.Who We AreNEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we’ve partnered with multi-site organizations to deliver real cost savings through industry-leading technology, operational excellence, and a deep understanding of our clients’ brand standards.We believe great service starts with great people—and we invest in teams that care about doing things right.What You’ll DoAs a Sourcing Associate, you’ll be the glue that connects NEST with our Independent Service Providers (ISPs) across the U.S., ensuring service excellence and strong partnerships.Build and maintain professional relationships with ISPs, internal teams, and clientsSource qualified ISPs using tools like Apptivo Leads, System Z, LinkedIn, Thumbtack, and moreEnsure ISPs have the experience and equipment to deliver top-notch serviceEducate ISPs on compliance requirements, contracts, insurance, and our service portalsOnboard new ISPs and support coverage needs across the countryNegotiate ISP pricing and monitor gross profit to keep services profitableTroubleshoot ISP-related issues and elevate when necessaryTrack and manage work orders in System Z to ensure nothing falls through the cracksConfirm services with ISPs and clients for recurring and scheduled workReview and address ISP compliance reports, payment status, and performance metricsSupport new programs, project rollouts,



and high-visibility work ordersCollaborate with Quality Assurance and management to solve problems and improve processesProvide backup coverage for teammates during high-volume periodsMaintain professional, courteous communication via phone, email, and conference callsKeep detailed notes and documentation to ensure all parties are informedBusy? Absolutely. Boring? Never.Who Thrives in This RoleRelationship builders who enjoy connecting with people and creating solutionsOrganized multitaskers who stay cool under pressureStrong communicators who maintain professionalism in every interactionProblem-solvers who can think on their feet and work independentlyRequirements:High school diploma or GED1–2 years of customer service or facility management experienceComfortable using computers and learning new systemsStarting at $20/hrBonus opportunities40 hours Vacation + 32 hours Personal (Year 1)40 hours Paid Sick Time6 Paid HolidaysMedical plans – NEST helps cover the cost401(k) with company matchEmployer-paid life insurance ($15,000)Employee Assistance Program (EAP)Optional Dental, Vision, Pet Insurance, Legal & Identity ProtectionOur ValuesInnovation: Delivering real cost-saving strategies through technology and operational excellenceHelping: Supporting our clients, communities, service providers, and employeesTogether:



Building trusted partnerships through respect, teamwork, and exceptional serviceEqual Opportunity EmployerNEST is proud to be an Equal Opportunity and Equal Pay Employer. We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.Pre-Employment RequirementsBefore officially joining NEST, candidates must successfully complete:A pre-employment skills assessmentBackground checkDrug screeningIf you want solid pay, great benefits, and a role where your work makes a real difference every day—apply today.We can’t wait to meet you.QualificationsBehaviorsPreferredEnthusiasticShows intense and eager enjoyment and interestThought ProvokingCapable of making others think deeply on a subjectTeam PlayerWorks well as a member of a groupDetail OrientedCapable of carrying out a given task with all details necessary to get the task done wellDedicatedDevoted to a task or purpose with loyalty or integrityMotivationsPreferredPeer RecognitionInspired to perform well by the praise of coworkersSelf-StarterInspired to perform without outside helpGoal CompletionInspired to perform well by the completion of tasksFinancialInspired to perform well by monetary reimbursementAbility to Make an ImpactInspired to perform well by the ability to contribute to the success of a project or the organizationEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

📌 Customer Service - Vendor Sourcing - $20 An Hour (Mantova)
🏢 NEST
📍 Mantova

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