pSustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. /ppstrongGEM (Guest Experience Maker) /strong /ppAs GEM (Guest Experience Maker), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. /ppSustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. /ppstronguDuties and Responsibilities: /u /strong /ppAs GEM (Guest Experience Maker), I willassume full responsibility for theefficientoperation in the following: /pulliCheck guest profiles and guest history prior to the guest arrival and be familiar with all the information. /liliNotify concerned departments for guest arrival and ensure that they have the guests’ history and preferences information before the arrival. /liliCoordinate with departments for transfer related requests and assist guests with transfers to and from the hotel if required. /liliPrepare all arrival amenities such as welcome letter, champagne, shoe bag, cold towels and welcome drinks. /liliOffer welcome drink and cold towel on arrival. /liliEscort guests accordingly throughout the resort. /liliRecommend, plan, schedule and make arrangement with guests for their preferred activities during the stay.



/liliKnowledge of fire safety procedures and exits. /liliUpsell all resort, spa, LIFE and restaurant facilities. /liliEnsure all equipment of the department is kept clean and in good working condition. /liliUpkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. /li /ulpStrictly adhere to LQA standards and guest comments. /ppstronguQualifications Salary range: /u /strong /ppTo execute the position of GEM (Guest Experience Maker), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: /pulliHigh school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred. /liliTechnical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have excellent knowledge of guest related functions and guest service. /liliFluent in Italian and good English. /liliEligible to work in Italy. /li /ulpThe above is intended to provide an overview of the role and responsibilities for a GEM (Guest Experience Maker) at Six Senses Rome. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. /ppSix Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment. /p #J-18808-Ljbffr

📌 GEM (Guest Experience Maker) - Six Senses Rome (Roma)
🏢 Hospitality ON
📍 Roma