pBBE is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BBE team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors. /ph3Position Summary /h3pBBE is seeking a qualified and detail-oriented bSystem Administrator / Inside Plant (ISP) Technician /b to provide operations and maintenance (OM) support for telecommunications systems at for NAVSUP in Naples, Italy. /ppThis position ensures reliable and secure performance of Inside Plant infrastructure, VoIP systems, and related communications equipment to support mission-critical operations. /ph3Job Duties Responsibilities /h3ulliProvide Inside Plant (ISP) operations and maintenance (OM) for installed telephone systems, VoIP systems, and associated ancillary equipment at NCTS Naples. /liliOperate and maintain the telephone maintenance console and Cisco Unified Communication Manager (CUCM) to install, relocate, and troubleshoot telephone extensions, perform programming changes, adjust class of service, activate/deactivate special features, and manage VoIP network administration. /liliTroubleshoot and restore telephone services, systems, and equipment outages, including coordination with commercial providers, Tier III support, and the BCO help desk. /liliPerform all patch panel terminations for installation, relocation, or removal of telephone services or communication circuits, ensuring proper labeling and accurate recordkeeping. /liliMaintain telephone terminations, switch patch panels, and cable records; submit accurate monthly Planned Maintenance System (PMS) reports. /liliRespond to incidents, requests, and critical incidents within required timelines, maintaining an Acceptable Quality Level (AQL) of 90% or higher. /liliRespond to alarms (e.g., Gateway, UPS/Generator) and system outages by investigating, isolating, and resolving faults; be available for recall after hours when required. /liliConduct preventive maintenance in accordance with OEM standards and safety requirements,



leaving communication spaces clean and organized. /liliParticipate in joint tool and supply inventories; maintain accountability for all government-provided tools and equipment. /liliEnsure all maintenance and repairs restore systems to original equipment performance, operability, reliability, and accuracy, adhering to professional and safety standards. /li /ulpbRequirements /b /pulliMinimum five (5) years of experience in the operation and maintenance of tactical or commercial telecommunications equipment. /lili3–5 years of experience in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments. /liliSecurity+ and Cisco Certified Network Associate (CCNA) Voice certification (or equivalent experience). /liliFamiliarity with DoD cyberspace workforce requirements and best practices. /liliExperience with Cisco Unified Communication Manager (CUCM) systems. /liliProficiency in PC operations at the operator level. /liliMust be able to obtain and maintain necessary security clearances and government access credentials /li /ulh3Physical Requirements and Work Environment /h3pThe physical demands and work environment may vary based on the position, assigned duties, and work location. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. /pulliRemain in a stationary position for extended periods /liliUse computers, telephones, and other office equipment /liliMove throughout offices, facilities, and project sites /liliReach, grasp, handle equipment, and operate controls /liliCommunicate effectively and review documents, equipment, and site conditions /liliLift and carry materials or equipment weighing up to 50 pounds when required by the assignment /liliStand or walk for extended periods and occasionally climb, kneel,



or crouch /liliNavigate uneven or rough terrain when required /liliWork indoors and outdoors in varying weather conditions /liliOccasionally enter confined spaces or work at heights when required /liliWear required personal protective equipment /liliWork in environments that may include noise, dust, fumes, chemicals, electrical hazards, construction activity, or other site specific conditions /li /ulpbLimitations and Disclaimer /b /ppThis job description describes the general nature and level of work associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be assigned other job related duties consistent with applicable law. /ppThe duties and requirements described above are representative of those that may be necessary to perform the essential functions of the position, with or without reasonable accommodation. /ppbBenefits /b /pulliParticipation in the Employee Stock Ownership Plan – BBE is 100% employee-owned! /liliDiscretionary premio /liliMedical, Dental, and Vision Insurance with health care concierge /liliEmployer provided Short-Term Long-Term disability /liliEmployer-provided Life insurance /liliEmployee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits /liliGenerous PTO plus 11 paid holidays /liliTraditional Roth 401(k) options with fully vested employer match /liliTuition reimbursement professional development /liliEmployee referral program /liliEmployee discounts /liliEmployee Assistance Program (EAP) /liliEmployee Homeownership Benefits /liliPet insurance discount /li /ulpApplies only to full-time employees. /ppBBE is an Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. /p #J-18808-Ljbffr

📌 Inside Plant (ISP) Systems Administrator (Napoli)
🏢 Bband E 1
📍 Napoli