pIn this role, you bridge business needs and technology within BYD’s Milan office, driving improvements across CRM, ERP, and related systems. You work with cross-functional teams to translate requirements into practical solutions, lead UAT, and support deployment and ongoing system administration. Your work accelerates data-driven decisions and process optimization in a global, fast-growing EV and new energy environment. This is a chance to shape how business processes scale in a mission-driven, international company. /pulliinternational work environment /lilicareer growth and development /liliopportunities in electric vehicles /lilicompetitive salary and benefits /liliPartner with stakeholders to map processes, pain points, and requirements within the assigned domain /liliGather, analyze, document, and align business needs with system capabilities /liliCollaborate with Product, Engineering, and business teams to design and implement solutions /liliValidate solutions against requirements, operations, and user expectations /liliLead User Acceptance Testing (UAT) and coordinate validation activities for deployment /liliAnalyze data to identify trends, root causes, and automation opportunities /liliCreate and maintain process documentation,



manuals, and training materials /liliProvide functional support, training, and ongoing administration for key business applications /liliManage and support CRM, digital marketing platforms, dealer systems, API integrations, and related apps /lili3–7 years as a Business Systems Analyst or similar role /liliStrong understanding of CRM, ERP, WMS, customer service, supply chain, or related systems /liliExcellent communication, stakeholder management, and documentation skills /liliStrong analytical and problem-solving abilities and capacity to drive improvement /liliProficiency in SQL for data analysis, troubleshooting, reporting, and validation /liliExperience with data visualization tools such as Power BI, Tableau, Looker or similar /liliFamiliarity with APIs, integrations, data models, and enterprise architectures /liliBasic Python scripting for data analysis and automation is a plus /liliEnglish fluency and local language; Chinese is advantageous /liliExperience in automotive industry is preferred /lilicommunication /lilidocumentation /liliCRM /liliERP /liliWMS /li /ul #J-18808-Ljbffr

📌 It Business Analyst (Monza)
🏢 BYD EUROPE
📍 Monza