ph3Training Specialist - Southern Europe /h3 pAzienda : Ebsco /p pTipo Lavoro : Full Time Remote / Work from Home /p h3Descrizione Lavoro /h3 pThe Customer Training Specialist for Southern Europe is responsible for planning and delivering online and on-site training to clients, ensuring they use EBSCO products and services effectively and gain full value from them. The role works closely with Sales and other departments to promote solution adoption, enhance customer satisfaction, and align training activities with regional and European objectives. /p h3What You'll Do /h3 ul liDeliver training sessions, webinars, and product updates to clients; /li liDevelop and maintain training materials, including videos, tutorials, and user guides, to support client learning and autonomy; /li liGather market feedback, monitor customer needs, and report insights to management; /li liCollaborate with Sales, Marketing, Customer Service,



and Technical Support to ensure training supports business goals; /li liParticipate in international industry meetings and coordinate with trainers across Europe; /li liContribute to professional development initiatives as outlined in company training plans. /li /ul h3About You /h3 ul liBachelor’s degree and at least 3 years’ experience in training electronic products/services in public, government, or corporate sectors; /li liNative fluency in Italian; strong written and spoken English skills; /li liTechnical proficiency, initiative, and the ability to work independently; /li liCustomer-focused, goal-oriented, and capable of handling feedback and challenging situations constructively; /li liTeam-oriented, collaborative, and committed to service quality and continuous improvement. /li liBased in Italy. /li /ul pThe role is tempo pieno, remote – initial fixed term contract of 1 year. /p /p #J-18808-Ljbffr

📌 Training Specialist - Southern Europe (Italia)
🏢 EBSCO
📍 Italia