h3Who We Are Is What We Do. /h3 pDeel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. /p h3Who We Are Is What We Do. /h3 pDeel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. /p h3Why should you be part of our success story? /h3 pAs the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. /p pOur momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. /p pYour experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. /p h3Summary /h3 pLead process improvement and operational excellence initiatives across immigration operations. You'll own process automation, cross-functional project delivery, and efficiency gains across a high-volume, multi-regional operations function. This role reports to (Director/Head of Immigration Operations) and partners directly with product, legal, and regional ops teams. /p h3Responsibilities /h3 ul liDrive operational efficiency: Identify, scope, and execute process improvements across immigration case management,



invoicing, case assignment, and team workflows /li liLead automation AI initiatives: Assess processes for automation opportunities, work with product/engineering to implement solutions, and measure impact on processing times and team capacity /li liManage cross-functional projects: Coordinate with product, legal, finance, and regional teams to deliver operational improvements on time and to spec /li liExecute root cause analysis: Diagnose process bottlenecks and inefficiencies; develop data-backed solutions and implementation plans /li liMaintain operational documentation: Own SOPs, process guides, and intake forms; ensure they reflect current workflows and regulatory requirements /li liSupport team execution: Provide guidance to operations specialists on projects, process changes, and continuous improvement /li liMonitor and optimize metrics: Track process performance; identify and act on degradation trends or improvement opportunities /li /ul h3Qualifications (Required) /h3 ul liExperience: 5+ years of experience in operations, process management, or business operations within fast-paced, regulated tech environments (e.g., Fintech). /li liAI Automation: Proven track record of driving process improvement initiatives, automation projects, or AI-assisted workflows. /li liProject Management: Strong project management skills with the ability to manage multiple complex initiatives concurrently. /li liCross-Functional Collaboration: Demonstrated experience working closely across teams, including Product, Legal, Finance, and Technical departments. /li liData-Driven: Comfortable analyzing metrics and using Business Intelligence tools (e.g., Looker, Metabase, SQL or similar). /li liCommunication: Excellent stakeholder management and communication skills (both written and spoken). /li liLanguage: Fluent in English (written and spoken). /li liAdaptability Precision: Highly detail-oriented with strong organizational skills and the ability to quickly master new regulatory and compliance landscapes. /li /ul h3Nice to Have /h3 ul liExperience in immigration, global mobility, or international HR operations /li liKnowledge of visa categories, compliance workflows, or right-to-work processes /li liFamiliarity with case management systems, Zendesk, or similar platforms /li liBachelor's degree in Business Administration, Operations, Engineering or related field /li /ul h3Total Rewards /h3 pOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks,



our total rewards programs reflect our commitment to inclusivity and access for all. /p ul liOur salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. /li liSalary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. /li liFinal pay is based on objective, job-related criteria including experience, skills, and location. /li liWe don't ask about salary history. Offers are based on the role and what you bring to it. /li /ul h3Some things you'll enjoy /h3 ul liStock grant opportunities dependent on your role, employment status and location /li liAdditional perks and benefits based on your employment status and country /li liOptional flexible working office membership, with IWG /li /ul pAt Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. /p pUnless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ( ) and a team member will be in touch to ensure your equal participation. /p pAs part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. /p ul liFor NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT /li /ul #J-18808-Ljbffr

📌 Senior Operations Specialist | EMEA - Immigration (Italia)
🏢 Deel
📍 Italia