h3Solution Consultant Customer Success Manager, Asset Management (Latin America) /h3 h3Location - São Paulo - SP /h3 h3Why You Should Join Accruent? /h3 pAt Accruent, we help organizations transform how they manage their built environments. Our Asset Management solutions enable customers to improve asset performance, streamline operations, reduce risk, and make smarter decisions through connected data and intelligent workflows. /p pThis is a unique opportunity to combine bsolution consulting, customer success, and commercial growth /b in one strategic role. You'll work closely with customers across Latin America, helping them achieve meaningful business outcomes while supporting revenue growth and long-term partnerships. /p pAs part of a global organization backed by bFortive /b , you'll collaborate with talented colleagues, influence product strategy through customer insights, and play a visible role in the continued growth of our Asset Management business. /p h3Why this role matters: /h3 ul lipDirectly influence customer success and business growth across Latin America. /p /li lipServe as a trusted advisor to customers throughout their lifecycle. /p /li lipPartner with Sales to win new business and expand existing relationships. /p /li lipHelp shape how organizations manage critical assets and operations. /p /li lipGain exposure to a broad portfolio of enterprise software solutions and global teams. /p /li /ul h3What You'll Do? /h3 pYou will manage a portfolio of more than 60 customers across Latin America while supporting new business opportunities throughout the region. /p h3Drive New Business Success /h3 ul lipPartner with Sales teams to understand customer challenges and business objectives. /p /li lipLead discovery sessions and solution-based conversations with prospective customers. /p /li lipDeliver compelling, value-driven product demonstrations and presentations. /p /li lipSupport proof-of-concept activities and help customers evaluate solutions. /p /li lipContribute to winning new business opportunities across the region. /p /li /ul h3Grow Customer Relationships /h3 ul lipIdentify opportunities to expand customer adoption of Accruent's Asset Management solutions. /p /li lipConnect customer challenges to solutions across the broader portfolio, including: /p /li lipEngineering Document Management /p /li lipMaintenance Connection /p /li lipField /p /li lipRelated Asset Management solutions /p /li lipCollaborate with account teams to support revenue growth within existing accounts. /p /li /ul h3Drive Customer Success Retention /h3 ul lipBuild trusted, long-term relationships with customer stakeholders. /p /li lipMonitor customer health, business goals, and engagement levels. /p /li lipProactively identify risks and develop strategies to improve retention. /p /li lipHelp customers realize measurable business value from their investment in Accruent solutions. /p /li lipIncrease solution adoption and overall customer satisfaction. /p /li /ul h3Provide Strategic Leadership /h3 ul lipFacilitate customer workshops, business reviews, and executive discussions. /p /li lipServe as a strategic advisor throughout the customer lifecycle. /p /li lipShare customer feedback and market insights with Product, Marketing, Services, and Customer Success teams.



/p /li lipCollaborate with global teams to deliver a consistent and high-quality customer experience. /p /li /ul h3Success in This Role /h3 pPerformance will be measured through: /p ul lipNet Revenue Retention (NRR) /p /li lipNew business win rate /p /li lipRegional revenue growth /p /li lipCustomer retention and adoption /p /li lipOverall customer satisfaction and business outcomes /p /li /ul h3What You Bring /h3 h3Required Qualifications: /h3 ul lip8+ years of experience in Solution Consulting, Pre-Sales, Customer Success, Account Management, or a similar customer-facing SaaS role. /p /li lipExperience working with enterprise software solutions. /p /li lipDemonstrated success in acquiring, growing, and retaining customer relationships. /p /li lipStrong consultative discovery and solution-selling skills. /p /li lipAbility to translate customer challenges into measurable business outcomes. /p /li lipExperience presenting to technical, operational, and executive stakeholders. /p /li lipStrong communication, storytelling, presentation, and relationship-building skills. /p /li lipFluency in bPortuguese, Spanish, and English /b . /p /li lipBased in Brazil with the ability to travel throughout Latin America as needed. /p /li /ul h3Preferred Qualifications: /h3 ul lipExperience in Asset Management, Enterprise Asset Management (EAM), CMMS, Facilities Management, or related industries. /p /li lipExperience managing a portfolio of enterprise customers across multiple countries. /p /li lipFamiliarity with multi-product solution selling and account expansion strategies. /p /li lipExperience supporting both customer success and pre-sales activities. /p /li /ul h3What You’ll Get? /h3 pAt Accruent, you'll have the opportunity to make a meaningful impact while continuing to grow your career in a collaborative, customer-focused environment. /p h3Benefits of Joining Accruent /h3 ul lipA high-impact, customer-facing role with regional visibility and influence. /p /li lipOpportunity to work with customers across Latin America and global cross-functional teams. /p /li lipExposure to a broad portfolio of Asset Management solutions and technologies. /p /li lipA culture focused on continuous learning, innovation, and professional growth. /p /li lipCareer development opportunities within Accruent and Fortive. /p /li lipCompetitive compensation package. /p /li lipFlexible work arrangements, including work-from-home flexibility. /p /li lipTravel opportunities across Latin America. /p /li lipInclusive and collaborative workplace where diverse perspectives are valued. /p /li /ul h3Fortive Corporation Overview /h3 pFortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. /p pWe are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization,



industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. /p pWe are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. /p pAt Fortive, we believe in you. We believe in your potential- your ability to learn, grow, and make a difference. /p pAt Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. /p pAt Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. /p pFortive: For you, for us, for growth. /p h3About Accruent /h3 pPersonal development and becoming the best you is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. /p pAccruent is a leading provider of solutions for unifying the built environment -spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. /p pWe Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at /p pWe are an Equal Opportunity Employer /p pFortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at /p #J-18808-Ljbffr

📌 Solution Consultant & Customer Success Manager (Bra)
🏢 Fortive
📍 Bra