Support the execution of in-store hospitality experience, ensuring a warm, elegant and seamless welcome for all clients. Contribute to client satisfaction and brand perception by delivering high-quality service and attention throughout the store journey.
Support the Client Advisor Team by helping schedule their appointments and guest visits;
Ensure the store is always in excellent conditions supervising relevant external suppliers, such as florists, catering and monitoring the supply of food & beverage;
Maintain a high level of discretion when dealing with confidential or personal guest information;
Build genuine relationships with guests and provide personalized service based on their preferences and expectations;
Maintain accurate records of guest preferences and relevant information to support personalized service;
Provide information about the city, local attractions, restaurants, transportation, and other services;
Support guest satisfaction and clientele initiatives;
Profile Passion for excellence in the magic of curating special experiences and memories for our guests;




Cross cultural sensitivity, and guest service orientation;
Fluent English and Italian are mandatory.
Additional information Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. Loro Piana & C., Pietro's nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world's foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flow

📌 Hospitality Specialist (Italia)
🏢 Beni di consumo e di lusso / Moda
📍 Italia