Sales Associate (fixed-term contract) - Portofino
We are looking for a Sales Associate to join our Portofino boutique team, support the achievement of sales objectives, build strong relationships with clients, and promote the Emilio Pucci brand.
Job responsibilities
Sales and customer service
- Manage to achieve sales goals set by the Store Manager
- Contribute to a "top level" customer service, in all aspects, to meet effectively any request of clientele
- Collect, gather and analyse CRM data to leverage the existing client database
- Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony…
Visual Merchandising and Image
- Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager
- Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony
Promotion and product knowledge
- Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level
- Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying department
- Develop a very good knowledge of the Luxury market and competitors
Organization and stock
- Contribute to controlling and managing the stock, respecting the guidelines of the Maison
- Perform all requested tasks related to daily Store’s operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the Store Manager
Profile
Requirements
- At least 1-2 years of selling experience in Luxury/Fashion industry
- Selling experience in RTW and accessories
- Excellent selling and communication skills
- Permanent care to details and result-oriented
- Positive attitude a
📌 Sales Associate (Italia)
🏢 Lvmh
📍 Italia