This role plays a key part in delivering pest control and disinfection services to customers. It aims to ensure high standards of quality, safety, and customer satisfaction, while providing expert technical advice and contributing to the development of the customer portfolio. Through regular interaction with internal teams and clients, the role operates autonomously in compliance with company procedures, standards, and performance objectives.
Deliver pest control and disinfection services while ensuring the proper use of consumables.
Provide technical advice and expertise to customers and communicate regularly on the pest control status of assigned sites.
Prepare high-quality service visit reports and submit them within required deadlines.
Take responsibility for personal safety (use of PPE, compliance with road safety regulations) and ensure services are delivered in line with applicable rules and prevention plans.
Ensure the proper condition and operation of the assigned vehicle, including maintenance, cleanliness, and safety.
Collaborate with the sales team to retain, develop,



and grow the regional customer portfolio.
Communicate with customers professionally, with discretion and ethical conduct.
High school diploma to 2-year post-secondary qualification (technical, agricultural, agri-food, or hygiene background preferred).
Minimum of 2 years’ experience in mobile/on-site service delivery.
Strong customer service mindset and availability.
Proficiency in Microsoft Office and internal data entry tools (Pest Service).
Valid Category B driver’s license.
Mobility and flexibility, including the possibility of overnight stays.
Achievement of ad-hoc service sales targets.
Effective planning and scheduling of interventions: adherence to calendars, completion of P1 services, follow-up on re-interventions.
Monitoring of consumables expenses.
Monitoring of contract terminations for technical reasons.
Quality of service visit reports.
Customer satisfaction.
Delivery of servic

📌 Service Technician (Italia)
🏢 Ecolab
📍 Italia