Ahold Delhaize USA is seeking an Analyst Tech Service Management to lead the Major Incident Management (MIM) response and drive rapid resolution of critical events. You will coordinate across IT teams, vendors, and executives to ensure timely updates and effective actions.
Role requires 3+ years in incident management, strong leadership and communication skills, and a solid understanding of IT infrastructure and ITIL practices. Hybrid work with set in-person/remote days.
📌 Hybrid Major Incident Manager (Italia)
🏢 Ahold Delhaize
📍 Italia
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