Mandarin Oriental Cristallo is an upcoming luxury alpine resort scheduled to open in Winter 2026. It will feature 83 guestrooms and suites and offer exceptional restaurants, bars, event spaces and a world‑class spa.
Role Summary
Marketing & Communications Manager – You will develop and execute integrated marketing and communications strategies to position the resort as a premier luxury alpine destination. Reporting to the Director of Marketing & Communications, you will oversee public relations, brand communications, content development, partnerships, events and CSR initiatives.
Pre‑Opening Responsibilities
- Support the development and implementation of the resort's pre‑opening Marketing & Communications strategy in collaboration with Mandarin Oriental Hotel Group Corporate Marketing & Communications.
- Develop and execute launch campaigns to build awareness across domestic and international markets.
- Create the resort's marketing and PR collateral, including press kits, fact sheets, biographies,
presentations and brand messaging.
- Establish relationships with key media, luxury travel publications, tourism boards, influencers and strategic partners.
- Coordinate pre‑opening media visits, influencer stays, familiarisation trips and launch events.
- Collaborate closely with Sales, Revenue, Operations and Corporate teams to ensure a consistent and impactful market launch.
- Support the planning and execution of the official opening and other high‑profile promotional events.
Marketing & Communications
- Develop and implement integrated Marketing & Communications strategies aligned with the resort's commercial objectives and Mandarin Oriental brand standards.
- Oversee the resort's public relations activities, media engagement and external communications.
- Produce compelling marketing and PR content, including press releases, newsletters, speeches, presentations and promotional materials.
- Ensure consistency in
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