As a Global Process Owner (Sales Process), you will play a pivotal role in shaping and optimizing the end-to-end sales process (Lead-to-Order / Quote-to-Cash) across our global commercial organization. This strategic position is responsible for driving simplification, harmonization, and integration of sales processes, ensuring they are scalable, standardized, and aligned with our commercial strategy.
You will report to the Lead Sales Process Owner (Head of Sales Process), and work closely with other process owners, product owners, technical business analysts, and cross-functional stakeholders to deliver a seamless digital sales experience that enhances seller productivity, customer satisfaction, and operational efficiency.
Process ownership & Governance: Lead the design, optimization, and governance of global sales processes and policies, ensuring alignment with business goals and scalability across regions.
Cross-functional collaboration: Partner with stakeholders across Sales, Marketing, Commercial Operations, Finance, IT,



and external vendors to define and maintain the technology roadmap for digital sales transformation.
Harmonize and reduce complexity in customer-centric workflows to deliver consistent and integrated sales processesacross regions and segments.
Sales enablement: Drive improvements in seller efficiency and customer experience through process and platform optimization,with a focus on improving seller efficiency, customer experience, and operational effectiveness.
Lean Six Sigma) to engineer high-performing processes that reflect real-world selling dynamics andto deliver measurable improvements in process performance and business outcomes.
Change Management: Support training and change initiatives to embed new processes into the business effectively.
Clearly defined and documented global sales processes and supporting technical architecture.
Full business alignment on target state and supporting tools.
Successful adoption and embedding of new proces

📌 Global Sales Process Owner (Italia)
🏢 SmartRecruiters
📍 Italia