Junior Logistics Specialist

Scarperia-Florence, Italy

Hybrid Setting

8 months contract - maternity cover

We are looking for a proactive and customer-focused Junior Logistics Specialist to support the effective management of customer service and logistics activities.

In this role, you will build strong professional relationships with customers, Sales teams, third-party logistics partners, warehouses, Quality, and Finance. You will help ensure a smooth order-to-delivery experience, managing returns, rejections, redeliveries, indirect purchase orders, and month-end activities.

Key Responsibilities

• Deliver excellent customer service through proactive communication and timely issue resolution.

• Manage the rejection and return process, coordinating with customers, 3PL partners, warehouses, Quality, and Finance.

• Coordinate redeliveries and provide accurate return-related information to customers, agents, and logistics operators.

• Create and manage indirect purchase orders in the relevant system.

• Support month-end activities related to financial reporting.





• Maintain accurate customer master data.

• Provide support for import process activities when required.

• Identify opportunities to improve logistics and customer service processes.

Required Qualifications

• High school diploma and/or Bachelor’s degree.

• Some experience in Customer Service, Distribution, or Logistics.

• Strong communication and relationship-management skills.

• Good written and spoken English.

• Analytical and problem-solving mindset.

• Intermediate knowledge of Microsoft Office, particularly Excel and Word.

• Ability to manage multiple activities, adapt to changing priorities, and work independently.

• A continuous-improvement mindset and focus on achieving results.

Preferred Qualifications

• Knowledge of logistics and distribution flows.

• Familiarity with manufacturing processes.

• Ability to coordinate and mediate among multiple stakeholders in a logistics and dist

📌 Junior Logistics Specialist (Scarperia e San Piero)
🏢 McCormick
📍 Scarperia e San Piero