ppDolceGabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products.
/ppThe Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development.
/ppThe selected candidate will be part of the Via Montenapoleone boutique team, operating in one of the most iconic and prestigious luxury shopping streets in the world.
/ppWithin this exceptional Milanese location, the role is responsible for delivering an outstanding luxury shopping experience, building and maintaining long-term client relationships, achieving sales targets, and ensuring the highest standards of customer service and brand representation, with a specific focus on the Women's Ready-to-Wear collection.
/ph3Key responsibilities /h3ulliDeliver a personalized and exceptional customer experience, consistently embodying the brand's values and service standards.
/liliDevelop and maintain strong relationships with local and international clients, anticipating their needs and fostering long-term loyalty.
/liliProvide expert knowledge on the Women's Ready-to-Wear collection, offering tailored styling advice and product guidance.
/liliContribute to the achievement of individual and boutique sales targets through proactive client engagement.
/liliSupport visual merchandising activities and ensure the boutique presentation is always aligned with brand standards.
/liliAssist in stock management operations, ensuring product availability and supporting replenishment activities.




/liliManage sales transactions accurately and professionally, ensuring a seamless client experience at the point of sale.
/liliCollaborate closely with the boutique team to support daily operations and commercial objectives.
/liliParticipate in store events and promotional activities to enhance client engagement and brand visibility.
/li /ulh3Requirements /h3ulliPrevious experience in luxury retail or fashion retail, in client-facing roles.
/liliStrong passion for luxury fashion and excellence in customer service.
/liliFluency in Italian and English is required; additional languages are considered a strong plus.
/liliExcellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.
/liliGoal-oriented mindset with a strong commercial attitude and ability to achieve sales targets.
/liliStrong knowledge of the luxury fashion industry, trends and customer expectations.
/liliAttention to detail and understanding of visual merchandising principles.
/liliTeam-oriented attitude and strong collaboration skills.
/liliFlexibility and availability to work schedules compatible with retail operations, including weekends and holidays.
/li /ulh3Offer /h3pbWorking hours: /b Full-time /ppbIndicative salary range: /b Gross Annual Salary starting from €32,000 + sales commissions /ph3Equal opportunities and non-discrimination /h3pThe selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency.
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📌 Senior Client Advisor (Milano)
🏢 DOLCE & GABBANA
📍 Milano