ph3About Influx /h3pInflux provides on-demand customer service for brands and tech companies, 24/7, every day of the year, including holidays. Our global team of agents and managers works across time zones to deliver exceptional customer experiences for world-class clients. /ppLearn more about us /ppWe are growing rapidly and are currently sourcing qualified agents to join our talent pipeline in preparation for upcoming client requirements. /pulliE-commerce Fashion Experience with online retail platforms or fashion brands, including tools like Shopify and Gorgias. Strong written communication skills and the ability to deliver top-tier customer support are key. /liliInstallation Services (Voice Support) Comfortable handling high call volumes, with strong voice support experience. You thrive in a fast-paced, detail-oriented environment. /liliTech App Support Skilled in troubleshooting software, mobile apps, or hardware. Able to guide customers through technical challenges with clarity, patience, and empathy. /liliFintech Experience supporting digital financial platforms that offer secure, fast, and seamless cross-border payment solutions.



Confident in assisting customers with transactions and navigating digital financial services. /liliTelecommunications / Mobile Network Experience in a mobile network or any telecommunications company. /li /ulh3Essential Duties /h3ulliHandle high volumes of customer interactions on phone, email, and chat /liliProvide timely and effective support to resolve customer issues /liliDeliver a positive customer experience while meeting performance KPIs /liliCommunicate clearly and professionally with customers and internal teams /liliIdentify customer needs and offer appropriate solutions /liliTake ownership of customer concerns through to resolution /liliBuild and maintain strong customer relationships /li /ulh3Technical Requirements (BYOD) /h3ulliLaptop only (No Chromebook, Linux, or Desktop) | Windows 10+ Intel Core i5 (10th Gen+) | 8GB RAM minimum ***** Mbps internet speed | Wired, noise-cancelling headset Quiet, dedicated workspace /li /ulpInflux never charges fees during recruitment. Official emails come from @influx.com only. /p /p #J-*****-Ljbffr

📌 Call Center Representative (Egna)
🏢 Influx.
📍 Egna