Stellar Virtual seeks an experienced Help Desk Specialist to manage complex Tier 2 escalations, analyze system performance, and implement robust IT solutions for students, parents, and staff.
You will govern access control, security protocols, and create SOPs, training materials, and effective documentation for ongoing support. The role requires independent judgment and strong collaboration with vendor partners.
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📌 Senior Help Desk Specialist: Complex IT (Reggio Emilia)
🏢 Stellar Virtual
📍 Reggio Emilia
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