Key Responsibilities
• Drive Performance: Set, monitor, and optimize operational targets in line with market performance goals.
• Manage Shrink & Loss: Establish and refine merchandise shrinkage targets to achieve effective loss control.
• Lead New Store Openings: Coordinate cross-functional tasks to ensure smooth and timely new store launches.
• Ensure Operational Excellence: Oversee the implementation of all store standards to maintain consistent brand and operational quality.
• Lead & Develop Teams: Manage store staffing, oversee talent development, and build strong, high-performing teams.
• Optimize Labor Costs: Develop and implement plans to manage and improve labor cost efficiency.

Qualifications
• 5+ years of retail operations or related management experience.




• Strong passion for retail, with a results-oriented mindset and exceptional execution.
• Solid analytical skills with the ability to diagnose store operations and solve problems effectively.
• Proven leadership and team management experience.
• Strong market awareness and ability to respond quickly to industry changes.
• Independent data analysis skills, with strong learning agility and adaptability.
• Willingness to work on overseas assignments.
• Proficiency in English (listening, speaking, reading, and writing).

📌 Italy Operations Manager (Milano)
🏢 MINISO Global
📍 Milano