Overview In this role you drive operational delivery for assigned jobs and customers, ensuring service excellence and financial performance. You will manage daily field operations, safety-driven risk analysis, planning, and resource coordination. You'll partner with service leaders to align resources with contracts, monitor execution, and maintain strong customer communication.

The role combines hands-on field leadership with a focus on safety, profitability, and continuous improvement within a global industrial technology company. You help shape reliable, safe, and efficient service delivery at scale.

Retribuzione / Benefits Agile Working Meal Vouchers Fair, equitable, and gender-neutral pay practices Lead operational delivery for assigned jobs and customers to ensure service excellence Conduct health & safety–driven risk analyses and oversee field operations Plan, coordinate,



and optimize resource deployment and technical teams Maintain proactive customer communication and ensure commitments are met Own and drive financial KPIs (revenue, margin, profitability, utilization, absorption) Collaborate with service delivery leaders to align resources with contractual obligations Apply safety policies per Italian D.prepare and validate work permits including LOTO, PPE Support risk assessment through on-site inspections with RSPP/HSE Managers Bachelor's degree or equivalent Proven technical expertise in Industrial Refrigeration and/or the HVAC market Minimum 5 years' experience managing field resources in a service environment Strong safety mindset and knowledge of Italian H&S; regulations (D.Assertive, action-oriented leader with results-driven and innovative approach Fluent in Italian with good knowledge of English (reading, writing, presentations) Proficient in Excel, Word, and AI tools/LLMs AspP certification (preferred) Industrial Refrigeration Excel

📌 HVACR Service & Safety Leader (Varese)
🏢 Johnson Controls
📍 Varese