TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly. Head of Technical Partner Management — South-Eastern Europe We’re building something bold: a next-generation Technical Partner Management function that transforms how our European partners grow their businesses with cybersecurity services. As the Head of Technical Partner Management for South-Eastern Europe , you’ll own the regional P&L; impact of partner technical engagement — leading a team of Technical Partner Managers covering France, Belgium and Luxembourg, Spain and Portugal, Italy, and Central and Eastern Europe.

You’re accountable for two outcomes: partner success — every partner across these regions has a dedicated, knowledgeable, and proactive technical liaison driving measurable adoption and retention — and team excellence — a high-performing, self-sufficient team that sustains growth without micromanagement. You’ll set the regional vision, define the operating model, coach your team to a standard of execution, and partner closely with the Head of North-Western Technical Partner Management to ensure a cohesive, Europe-wide approach. You’ll work alongside Channel and Sales leadership to orchestrate technical partner engagement that drives measurable revenue growth for our partners and TrendAI.

Own the South-Eastern partner engagement operating model end-to-end technical ownership, delivery quality, and business outcomes from onboarding through renewal Drive team performance through structured development plans, performance management,



and career growth conversations Identify performance gaps and close them through targeted coaching, enablement, and structured feedback Balance business-unit-focused partner allocation with cross-regional initiatives and specialist activities to maximize coverage and impact Ensure every partner in the region has a designated Technical Partner Manager with clear accountability and engagement cadence Lead or co-lead executive engagements and strategic reviews with complex or high-value partners Cross-Market Collaboration & Governance Partner with the Head of North-Western Technical Partner Management to align strategies, share best practices, and ensure Europe-wide consistency Collaborate with Channel, Services, Solutions, and Product leadership to align technical partner engagement with broader business strategy and revenue targets Represent the South-Eastern region in Technical Partner Management governance and strategic planning forums Team Building & Capability Development Own recruitment, onboarding, and integration of new Technical Partner Design team-specific training and development plans in collaboration with specialist teams Establish peer-learning forums and cross-business-unit knowledge-sharing to compound team capability 5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadership ~ Direct experience in people management or team leadership — direct reports, mentoring, performance management ~ Working knowledge of cybersecurity solutions (Endpoint,



Cloud, Network, SIEM, threat intelligence) ~ Experience managing distributed, multi-region teams ~ Strong cross-functional influence and stakeholder management skills ~ Fluent English required Understanding of partner business models and their service catalogue Fluency in French, Spanish, or Italian Experience in France, Belgium, Spain, Portugal, Italy, or Central and Eastern European markets Understanding of the Microsoft partner ecosystem and TrendAI Vision One platform Experience helping partners transition from product reselling to service-based business models Shape the future of partner management in Southern and Eastern Europe.

Your Technical Partner

Managers drive partner success, and partner success drives our business. Your work is directly tied to revenue, market share, and customer outcomes. Executive visibility. You report to the Director Technical Partner Management Europe and sit at the center of Technical Partner Management strategy — your voice matters in every major decision.

Work with cutting-edge technology. Cybersecurity is evolving faster than ever. You and your team will be at the forefront, helping partners deliver value-added cybersecurity services for their customers.

Mentorship from security experts, exposure to diverse partner types and use cases, continuous learning on emerging threats and technologies, and real autonomy to shape the function. Competitive package + professional development budget + collaborative, cross-border team environment At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status.

📌 Head of Technical Partner Management (South-Eastern Europe) (Milano)
🏢 Trend Micro
📍 Milano