Overview In this role you will perform service site activities on transformers, delivering quality customer service and ensuring safety and compliance. You will work closely with the customer and cross-functional teams to identify service needs and new opportunities. The position combines hands-on installation, commissioning, maintenance, and problem analysis to keep equipment reliable. You'll operate across installation, maintenance, oil treatment, and accessories, contributing to customer satisfaction and service growth. This is a field role with travel across Italy, offering impact on operations and safety standards.
Retribuzione / Benefits
Health Insurance
Pension Fund
Welfare
Well-being platform
Family Care Benefits
Partnerships (gyms, sports centers, stores)
Responsabilità
Perform installation and commissioning of equipment and routine maintenance on-site
Diagnose technical issues and analyze root causes in service categories
Conduct low voltage site tests and electrical cabling for new accessories/digital devices
Maintain customer relations and identify internal sales opportunities
Coordinate materials and equipment availability; prepare and sign customer documents
Report work completed and follow up as needed; provide recommendations to prevent recurrence
Troubleshoot simple equipment failures and propose operational improvements
Apply safety and environmental guidelines; coordinate subcontractors when needed
Report unsafe practices and incidents in a timely manner
Requisiti fondamentali
~ Electrical Technical diploma
~ Fluent in Italian and English
~5+ years of experience in a role within the transformer field
~ Willingness to travel 100% within Italy
~ Flexibility
~ Independence
~ Problem solving
~ Electrical testing at site
~ Installation and Commissioning
~ Oil treatment and accessories replacement
📌 Field Service Engineer (Italia)
🏢 Hitachi
📍 Italia
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